About Thrive

What is Thrive's history?

What does Thrive's "team goal" mean?

Does Thrive specialize in any specific industries?

What sets Thrive apart from the 10,000 other marketing companies out there?

Email Marketing

Where do you get your lists from?

Our lists are generated primarily from co-registration and incentivized surveys. Unlike some of our competitors, our lists are not made up of individuals paid to click on the links in your marketing email. Including these kinds of people can falsely inflate the recorded response rate.

Are you compliant with CAN-SPAM laws?

Yes. We comply with all the CAN-SPAM laws. We ONLY send emails to people that have subscribed to our lists. To comply, we include a disclaimer, a valid return email, a physical address, and an easy way to unsubscribe.

Why are your prices so affordable?

1) We do not resell another company's services. Some of our competitors take part in multiple-layer reselling where they can be reselling services of one firm who is reselling the services of another firm, which will drive up prices. 2) We purchase our data from other firms. Some of our competitors collect their own data which is very expensive. We rely on firms specializing in data collection to take on this task, which saves us a lot of money. 3) We do not guarantee 100% delivery like some of our high-priced competitors do. For this kind of service, you can pay $5,000 - $10,000 for 1 million emails. Our successful delivery rate average is always above 70% with our standard service, and 95% or higher with our whitelisted service.

Can I target by income, age, or location?

Yes! In fact, we encourage targeting by offering this service to our clients for free! Targeting allows you to focus in on the individuals who will most benefit from your email marketing campaign, which helps keep your costs down and leaves you with a better emailing reputation. Most of our consumer lists can be targeted by location, gender, age, interest, and personal income level; most of our business lists can be targeted by location, gender, title, SIC code, and company sales volume. In some cases, we can do even more specific targeting. Talk to your Marketing Strategist about targeting and getting the most out of your email marketing campaign.

How soon can I get my email marketing campaign going?

We generally request a two day lead time from your final campaign approval to the launch your email marketing campaign. This ensures optimum results for your campaign. In certain situations, we can start your campaign as soon as one business day after your payment has processed, depending upon mailing server capacity.

Why should I use a mass emailing service?

Most people do not have the bandwidth or the special software needed to send out a large volume of emails while remaining compliant with commercial emailing laws. Sending commercial email campaigns through a personal network or email account can not only result in poor delivery, they can also cause more serious problems such as blacklisting. Many people utilize a third party bulk email program or a web based email client, but these can limit their ability to broadcast mass emails. Using a full email service like ours is a safe and simple way to take advantage of the benefits of email marketing.

Do you send spam?

Absolutely not! Each of our consumer e-mail lists are 100% opt-in and permission-based, not unsolicited spam. That is, each individual on our lists has opted to receive information regarding particular areas of interest which they have selected. It is important to note that our system honors ALL unsubscribe requests immediately in order to ensure real-time compliance with applicable laws!

How many records do you have?

Thrive maintains over 95 million opt-in consumer and industry-specific contact records for your use. These lists are available for rental or purchase to best serve your company’s marketing needs.
Our lists are updated daily with new data from our partners and scrubbed daily for opt-outs, failures and stale addresses to ensure that your mailing goes out to only the cleanest records.

Can I include more than one list in my campaign?

Yes, you may include up to 10 lists per campaign

How many subject lines can I have?

We offer the use of 3 subject lines with each campaign to enhance delivery.

How do I track my campaign?

Once your email campaign starts, your campaign's click thru, opt out, and bounceback numbers can be viewed in your MyCampaignManager.net account -- in real time! You can view a demo account by clicking here and entering the following credentials:
Username: demoaccount
Password: demo

How long does it take to send out my campaign?

We can send a maximum of 1,000,000 emails per campaign, per day. 100,000 - 250,000 per day will allow for better delivery.

Do you send out HTML/Text ads?

Yes, we send both HTML and Text emails.

Can you design an ad for me?

Yes, we can design an ad for you for only $149. We will provide an HTML sample for your review within two business days. Also included in the $149, we provide three rounds of revisions to ensure that your ad is exactly right before launch. After your campaign, the ad is yours to keep and use however you like!

Do you give any guarantees?

Yes, we guarantee 3% of all e-mails transmitted will be opened with our standard service and 10% on our whitelisted service. If this rate is not met, we will rerun your campaign until it is achieved.

Do you guarantee signups and/or sales?

We cannot make guarantees with regard to signups or sales. It would be irresponsible for us (or anyone else) to make promises based on recipients’ responses to our clients’ offers. You can, however, purchase a list of all recipients who clicked on your email ad. This list of warm leads is priced affordably and allows you to follow up with those who had interest in your ad, but may not have purchased or signed up at the initial mailing. For example, a list of up to 99 email addresses from these warm leads, can be purchased for just $15. Please contact us for pricing on larger lists.

What kind of click thru rate can I expect?

Results depend on the individual campaign -- the quality of the html ad, the product or service being advertised, the ad's offer, the targeted list, the campaign timing, along with many other factors. Typical campaigns with Thrive see a click-thru rate of about 250 per million. Our most successful campaigns have seen over 1,000 click-thrus per million.

What are your terms and conditions?

You can find our terms and conditions by clicking here.

Do you accept credit cards?

Yes, we accept all major credit cards.

Do you accept checks?

Yes, we accept checks. Please keep in mind that your check MUST clear prior to your campaign starting.

Where do I go to place my order?

You can place your order by clicking on the "Order Now" button next to the list or campaign of choice. If you would rather have a Marketing Strategist assist you during the purchase process you can email sales@thrivemg.com, or call 866-673-7004. We are available to assist you with every stage of the campaign process for no additional charge.

I have more questions... can you answer them?

Absolutely! If you have questions that haven't been answered here, please contact us and we'll be more than happy to help you.

Does Thrive.com reject any email campaign?

Yes. We will not participate in, nor do we endorse, any form of mass emailing for:

• Any message that violates our terms of service.
• Any violent messages.
• Any hateful or discriminatory messages.
• Any illegal sexual messages.
• Any illegal substance messages.

As an internet marketing company, we are true believers in First Amendment rights. However, we also believe that the First Amendment comes with responsibility. As long as your message does not contain any of the material listed above, we will be more than happy to serve you. We reserve the right to refuse any campaign based on our policy without refund. Please click here to view our email terms and conditions.

Why does my hit counter not match up with your stats?

There are many reasons that a visitor will not register with your server.

• A user cancels out the window before your site loads.
• The user is on a slow connection and the request times out
• The user is behind an ISP with a proxy. (example is AOL)
• The user's browser served the request from cache instead of from your server
• Your site was unavailable at the time of request
• Your tracking software could not handle concurrent connections

How long will my link be available? (Purchased list request)

Your download link will remain active for two months after its posted date as a means of back-up, in case your computer crashes during that time. We always recommend that you immediately download and save your list to your own computer.

Can I get a copy of my list on CD?

Yes, we will create a CD copy and mail it you for an additional $25.

Can I send this list out from my own personal computer?

We never recommend this. A user's ISP will often block any attempts to send large volumes of email through their network, or more often will disable the ability to send large amounts of email through their email servers. ISP violations will cause poor and possibly detrimental results, such as loss of email account privileges.

So, who should mail this list?

We always recommend that you use a third party emailing company to send commercial email campaigns, as they have the means to collect data such as bounces, opt-outs, etc… and remain compliant with commercial email laws.

Can I use any 3rd party Email Service Provider (ESP) to mail this list?

Many Email Service Providers will not allow you to use purchased lists with their services, so be sure to inquire about this before purchasing or launching a campaign. Of course, we do, and we would love to mail to your purchased list on your behalf. A few other ESP’s who allow the use of purchased lists are ResultsMail.com and AdMail.net also allow purchased lists to be used with their service.

What do I do if I get more than 5% hard bounces from my list?

We guarantee that 95% of the email data we provide will be deliverable. If you experience a hard bounce rate (meaning the email address no longer exists) of greater than 5% after mailing to the entire list, simply send us a list of the bad email addresses along with the failure code that your ESP provides. Also, please let us know what replacement records you would like. If you prefer not to receive replacement records we can provide a credit, or a pro-rated refund.

I noticed that my list contains phone numbers. Can I call these people?

If you purchased a consumer list that has phone numbers included, it is important that you have a SAN (Subscription Access Number) from the Federal Trade Commission before using them. The SAN number allows you to gain access to the Do Not Call database. It is your responsibility to have a SAN and get the phone numbers scrubbed before calling them.

Search Engine Marketing

What is the difference between Search Engine Marketing and Search Engine Optimization?

In short, Search Engine Marketing involves the advertisements you see when your search results load in the major search engines. Search Engine Optimization involves the actual search results themselves and the process by which they are ranked. For a more in depth look at this question, please visit our blog here.

Is Google the only Search Engine you will market my company to?

Each campaign is customizable, but we can market your company successfully to all of the major search engines, Google, Yahoo, and Bing being the most popular.

What exactly are keywords?

Keywords are any terms or phrases that are important to your company's mission. For example, for an event planner, some keywords might be wedding reception, anniversary, or party. When entered into the major search engines, these terms will bring up any website with content relating to that particular keyword. For a more in depth look at keywords visit our Articles page.

Lead Generation

What is the difference between lead generation and performance marketing?

Lead generation is a form of performance marketing. With performance marketing, you only pay for results, and with lead generation you only pay for valid leads; i.e. individuals who are interested in your product or service. Read more about performance marketing and lead generation here.

Why don’t you have pricing for lead generation listed on your website?

Lead generation campaigns are not “one size fits all” and must be customized to ensure the highest quality leads. The cost is dependent upon a variety of factors, but we will always work within your budget to meet your needs. Please give us a call or email us with further questions.

I’ve bought leads online before and it didn’t work. How is your program different from other sales leads you can buy online?

There are endless numbers of companies selling leads over the internet. Often, individuals on these lists have legitimately expressed interest in a particular product or service at some point.

The difference between this type of list and our custom lead generation programs is that we take our leads through a qualification process that ensures interest in your product, or your service, and we can deliver them to you virtually in real time. The goal is to drastically reduce the sales cycle by providing a custom lead who is ready to hear from you!

What if some of the leads you provide turn out to be bad?

Then you don’t have to pay for it! That is the beauty of performance marketing - we will never ask you to pay for an invalid lead.